E & B Craft LLC Policies

Last updated: January 11, 2026

Welcome to E & B Craft LLC! We take pride in creating handmade products, including soaps, lip balms, crochet blankets, and candles. Please review the following policies before using our website or making a purchase.

Privacy Policy

E & B Craft LLC we respects your privacy and values your trust. This Privacy Policy explains how we handle the personal information we collect through our website and online store.

Information We Collect

• Personal information: Name, email, shipping/billing address, and payment details provided during checkout.

• Non-personal information: Web browser type, IP address, and usage patterns through cookies and analytics.

How We Use Your Information

• To process, ship, and manage your orders.

• To communicate order updates or promotional offers.

• To improve our website and customer service experience.

• To comply with legal and tax obligations.

We use cookies to improve website functionality and personalize your experience. You can disable cookies in your browser settings.

Data Protection

We take reasonable administrative and technical steps to protect your data. Payments are securely processed through trusted third-party payment processors.

Your Rights

You can contact us at info@eandbcraft.com to access, correct, or delete your personal data as permitted by law.

Terms of Use

By using our website, you agree to the following terms. If you do not agree, please discontinue use of the site.

1. Website Use

You agree to use our website responsibly and only for lawful purposes.

2. Product Variations

All E & B Craft LLC products are handmade, which means slight variations in color, design, or texture may occur. These differences reflect the uniqueness of each item and are not considered defects.

3. Intellectual Property

All images, product descriptions, and designs on our site are the property of E & B Craft LLC and may not be copied or used without written consent.

4. Limitation of Liability

E & B Craft LLC is not liable for any damages arising from the use or misuse of our website or products.

5. Taxes

All prices listed are before applicable sales taxes. Taxes will be added at checkout based on your location. International buyers are responsible for any import duties, customs fees, or additional taxes charged by their local authorities.

6. Product Safety and Allergies

Our products are made with natural ingredients such as beef tallow, oils, butters, beeswax, fragrance oils and essential oils. All ingredients are listed on the product page and packaging. We recommend performing a patch test before use.

E & B Craft LLC is not responsible for allergic reactions or skin sensitivities. Customers are responsible for reviewing ingredients prior to purchase.

7. Governing Law

These Terms are governed by the laws of your state/country.

Refund & Return Policy

Because our products are handmade and personal in nature, we generally cannot accept returns or exchanges.

Returns

If your order arrives damaged or defective:

• Contact us within 7 days of delivery.

• Include your order number and photos of the issue.

• Items must be unused and in their original packaging.

Refunds

Once approved, your refund will be issued to the original payment method within 7–10 business days after we receive the returned item.

Allergy Reactions

Refunds are not offered for allergic reactions or sensitivities. Please read all ingredients carefully or contact us with questions before ordering.

Shipping Policy

We do our best to ship your handmade items quickly and safely.

Processing Time

Orders are prepared and shipped within 2–5 business days unless otherwise noted. Custom or made-to-order crochet items may take longer.

Shipping Rates

Shipping costs are calculated at checkout based on total weight and destination.

Delivery

We ship through your carrier, e.g., USPS or FedEx. Tracking information will be provided once your order is shipped.

Taxes and Customs

Buyers are responsible for any customs duties, import taxes, or fees incurred after shipment. E & B Craft LLC is not responsible for delivery delays due to customs or postal service handling.

Tax Policy

E & B Craft LLCcollects sales tax where required by local and federal laws.

Tax rates are calculated automatically at checkout based on the shipping address and current regulations.

International customers are responsible for any customs duties, import fees, or VAT upon delivery.

If you have any questions about these policies or our products, please contact us at:

Email: info@eandbcraft.com

Business Name: E & B Craft LLC

Location: Manville 08835, New Jersey, United States

E&B craft LLC